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“I was getting this error in the Record Sync History when the user synced the record from the UI, where we run the model to sync the data in batches. The error was shown in the record history, but there was no failure in the process instance. I selected the checkbox option to skip the failure in the smart service sync, and the sync failure has now been skipped. However, we still need to figure out why this error is occurring even though we are syncing the data in batches.
Could not sync because too many rows were updated in the source at the same time. To prevent this from occurring, limit the associated smart service or integration to not update more than 50,000 rows at a time.
Process Name: [Not Available] Modified Source Rows By Primary Key: 49814, 49815, 49816, 49817, 49818 and mo
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Are you getting this error every time, or only sometimes? If it's only sometimes, check whether the Scheduled Sync is enabled, as it might be causing this. Also, how are you syncing the data in batches?
Hi there. It sounds like you are trying to synch the entire record at once. When you call the Sync Records Smart Service one of the required inputs are the Identifiers to synchronize. You have to run this in batches or you receive an error like the one you posted.
each time in prod scheduler in enabled we are syncing data by batches in the model
Hi there,
Looks like error is not from sync record smart service. Are you updating/writing more than 50000 records anywhere else in the system? Which might have triggered this error. Can you check this?
How exactly you are syncing in batches?