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Hi,
Need help in below scenario.
when a record sync fails for an instance, the record becomes unavailable. We have enabled the recovery option and the system applies full sync of all records.
Is there an alternative approach to not let the record become unavailable/recover only the impacted record instance on recovery without triggering a full record sync?
Please suggest
Discussion posts and replies are publicly visible
Hi Dharsana, in this case appian recommends full sync after identifying the problem. You can refer Troubleshoot Data Sync - Appian 26.3 and try suggested methods if it helps to resolve your issue without triggering the full sync.
Use this option