Hide related action once it is completed

ENOSH EZEKIEL

A Score Level 1

over 8 years ago

In Related Actions, we have a requirement to hide the action once it is complete. But its not happening right now.

Say, there is an Approval process called in Related Actions. When the approval is done, the action should hide automatically when the user completes the process and returns back to the Related Actions. However, the action is not hiding based on the Visibility condition. Once when the User completes the process, the page redirects the User to the Related Actions page and only when the User clicks on the Related Actions on the left pane, the page gets refreshed and the action hides, else it doesn't.

Any work around for this ?? AFAIK this is the default characteristic of the product.

Please suggest... Thanks!

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

I don't think you can change that behavior, since there's a cache that eventually gets updated you need to refresh.
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0 Tom Ryan
Appian Employee
over 8 years ago

Not sure if it will work for your use case, but the simplest solution might be just to redirect to the main view rather than related actions if you are not expecting the user to perform many related actions sequentially. That way when the user returns to related actions, the page will be refreshed.
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0 ENOSH EZEKIEL
A Score Level 1
over 8 years ago

Tom - Is that really possible to redirect the user to the Summary View after completing the process from the Related Actions? If so, please let me know how to achieve it?
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0 Amitkumar over 8 years ago

I had a similar use case where I had to hide related action once it is complete. I maintained one database column which was set to true once the process is complete. And related action is hidden when column value is true. You can retrieve the column value and do comparison on it using query entity and call the expression rule from visibility expression. Example of visibility expression ...
length( index(rule!COMMON_getApplicationScheduleTriggersByApplicationId_queryExtity(rp!id,true()),"id","")) > 0
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0 ENOSH EZEKIEL
A Score Level 1
over 8 years ago

amitl - I can achieve the functionality of hiding / displaying based on condition(true/false). But the point is, it happens only after refresh/hitting on Related Actions menu on the left pane. But in my case, I want this to happen immediately after form submission and not after refresh of the page. Also the flag which I check is only using the value from DB!
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0 Tom Ryan
Appian Employee
over 8 years ago

You are right - there is no way to change the landing page itself when the process ends, but you could have a form in the process that redirects the user back to the Summary View via a recordLink() while the process ends in the background. You would then finish the process in the background. Not the most elegant solution, and again, may not work for your use case.
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0 dharanik2600
Certified Senior Developer
19 days ago in reply to ENOSH EZEKIEL

Hi ,

Could you please let me know how you have achieved this case means immediately after submission of related action how you hide the related action
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0 karthikkanjerla
Certified Associate Developer
18 days ago

Hi , I encountered the similar one in past , if your process model has less nodes, try adding the activity chaining up to end event, though this is not a right solution but its an hack to get this addressed.
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