Hi all, Recently I had uploaded a profile picture for a dummy user. I coul

parthajitp

A Score Level 1

over 9 years ago

Hi all,
Recently I had uploaded a profile picture for a dummy user. I couldn't find a way to remove the profile picture so what I did was, I removed the picture from user picture and user thumbnail folders located in system knowledge center. Now whenever I try to view details about the user in the user record specifically speaking in the 'Summary tab' I am getting an error.I tried to upload the same pic in those folder with the proper naming, but it hasn't been of any use.Please help.I am attaching the error screenshot.

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0 Paul Mayeur
Appian Employee
over 9 years ago

Click on user name in top right--> profile. Hover over the profile photo and click "change photo" see attached image
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0 Rahul Gundu over 9 years ago

Hi Parthajitp,
From people tab (Designer mode), select a user for whom you are deleted the picture. And click on delete picture from toolbar. That will reset the profile picture.
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0 parthajitp
A Score Level 1
over 9 years ago

Thanks guys! Was able to correct it..
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