Try to use rf!data to show and hide visibilities of related action. rf!data

The problem is that your record is service backed and is returning more than 1 item. You can confirm this by editing your rule that generates the record title, which uses the same expression you use to retrieve the record from your web service, and print:

local!data.status

You'll see that the web service is returning something of type

PEND; PEND; PEND; PEND; PEND; PEND; PEND; GRAN; PEND; GRAN

since Appian can only use rf! to map to a single record, it is picking the first result your expression is returning thus resulting in the evaluation of

rf!status.code="PEND"

to be true.

You need to re-design your expression that defines this service backed record to only return one result. Maybe doing a lookup the same way you're doing it to find the right record title.

The problem is that your record is service backed and is returning more than 1 item. You can confirm this by editing your rule that generates the record title, which uses the same expression you use to retrieve the record from your web service, and print:

local!data.status

You'll see that the web service is returning something of type

PEND; PEND; PEND; PEND; PEND; PEND; PEND; GRAN; PEND; GRAN

since Appian can only use rf! to map to a single record, it is picking the first result your expression is returning thus resulting in the evaluation of

rf!status.code="PEND"

to be true.

You need to re-design your expression that defines this service backed record to only return one result. Maybe doing a lookup the same way you're doing it to find the right record title.