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I'm facing the same issue, does this means I can´t use process start forms on the related actions?
From the documentation: Related action process models are the same as any other process model, except for a start-form restriction: if the process model has a start form, that form must be a SAIL form. This restriction doesn't apply to Quick Tasks.
I would look at: https://docs.appian.com/suite/help/20.3/Create_a_Record_Type.html#add-a-related-action and (1) make sure you are using a SAIL form, (2) remove visibility, (3) remove rule inputs / context, (4) check security. Then add things one by one to see what is blocking the RA from coming up.Hope that helps!
Thanks a lot Christine! I will figure it out, and then come back to you.
ChristineH, I forgot to mention it´s not only the related actions, but the action in the list as well. I tried to remove the process start form and use an User Input Task, but it is not working still. :\