Tempo Related Action - Delete Record

Question

We have functionality where, we create a temporary records, once the purpose is fulfilled the un-used records are to be cleaned out- (Soft Deleted from Database Table)
This is achieved through related action on the record.
After the related action is performed, the default screen is the summary dashboard of the record (that we just deleted). As this database record is no longer exist, we get an error:
An Error Has Occurred*
The record data does not exist, has been deleted, or you do not have sufficient privileges to access it. (APNX-1-4205-006)

As per my research in forum, I found this entry:
forum.appian.com/.../e-141459

As the comments are from 2015, was hoping there some other work around, if any ?

Is there any Submit button image field ?
Is there any process level - redirect link available ?

Carlos Santander · Answer

What I've done in the past is to make sure that the last step in the process doesn't have a button. Instead, it should have a link (let's say to the record list, a task report, etc.) with clear instructions to the user to click on that link. Yes, the user could still click somewhere else, like the Summary view, but this approach has normally worked for me.

inder_arora · Answer

I had faced the same issue. So what i did was after the deletion of the record from the database i placed an interface which displays a message something like "The record has been deactivated". Further you can provide a Record Link on the screen for the user to go back to Record List. The only problem here will be that when the Screen is shown under the Related Actions Tab, the user might still click on Summary Tab which will again throw an error (I think there is no way we can stop this from happening). So just a proper message being displayed on the screen is the way so user does not click on any other tab after record is deactivated.

sureshg57 · Answer

Hi rishij 
I have had the same issue and had done something different to what have mentioned in all comments. May not be the best solution but it worked for most cases. Though the implementation is all up to the scenario. 
 
I have maintained a status for the record in flight and as soon as I invoke the related action to delete the record I update the record with the status. (for ex, cancelled) This status is used to in related action/dashboard visibility conditions. and in process process model I have put a timer about 5 seconds before trigger the delete from DS smart service. So once user click on the submit button on the delete related action user will land on summary page with out error message as record still exists and all related actions/ all other dashboards except summary view will be hidden.(So your is kind of force to navigate back to record list) 
The record will be deleted from DB after 5 seconds. In my scenario this works fine as once users deleted record they normally go back to record dashboard again. 
 
Might help in your scenario too, 
 
Regards 
Suresh

jordib · Answer

:) Pretty much clear now, thanks for the detail !! 
 
Your trick then is having the summary completely tailored to show nothing but the path to the user back to the record list once you changed the record status. 
 
For a moment I thought that you were able to present to the user the record list, option that I haven't found, and that was my initial intention when I initially asked about this. 
 
All I found is a way to generate the URL for the record list. So, once the delete related action is finished I present a blank screen with only this link. Unfortunately I only can call the record list URL within an external link component, which therefore opens a new window, missing the effect of sending the user back to the record list once the related action is finished.