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Quick Start Installation - jboss won't start

Jacob Edelman
A Score Level 3

I am trying to setup a quick start install following the instructions here:

https://docs.appian.com/suite/help/17.2/Quick_Start_Installation_Guide_for_Windows_and_JBoss.html

In part 12, jboss fails to start successfully.  How can I troubleshoot the cause of this?

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    A Score Level 3
     in reply to Jacob Edelman
    When I try to login as admin I change the password but then see this in the logs and cannot see anything in the browser:

    15:29:18,107 INFO [org.jboss.as] (Controller Boot Thread) JBAS015874: JBoss EAP 6.4.0.GA (AS 7.5.0.Final-redhat-21) started in 99907ms - Started 1717 of 1754 services (85 services are lazy, passive o
    r on-demand)
    15:31:55,861 INFO [com.metaparadigm.jsonrpc.JSONRPCBridge] (http-/0.0.0.0:8080-1) registered local arg resolver com.metaparadigm.jsonrpc.HttpServletRequestArgResolver for local class javax.servlet.ht
    tp.HttpServletRequest with context javax.servlet.http.HttpServletRequest
    15:31:55,951 INFO [com.metaparadigm.jsonrpc.JSONRPCBridge] (http-/0.0.0.0:8080-1) registered local arg resolver com.metaparadigm.jsonrpc.HttpSessionArgResolver for local class javax.servlet.http.Http
    Session with context javax.servlet.http.HttpServletRequest
    15:31:55,995 INFO [com.metaparadigm.jsonrpc.JSONRPCBridge] (http-/0.0.0.0:8080-1) registered local arg resolver com.metaparadigm.jsonrpc.JSONRPCBridgeServletArgResolver for local class com.metaparadi
    gm.jsonrpc.JSONRPCBridge with context javax.servlet.http.HttpServletRequest
    15:31:57,062 INFO [stdout] (http-/0.0.0.0:8080-2) 2017-06-30 15:31:57,062 [http-/0.0.0.0:8080-2] ERROR com.appiancorp.ap2.PortalResponse - Error: 404 Message: /suite/tempo/ui/sail-client/embeddedAuth
    Utility-611628551ba0f8087415.cache.css
    15:31:57,107 INFO [stdout] (http-/0.0.0.0:8080-1) 2017-06-30 15:31:57,105 [http-/0.0.0.0:8080-1] ERROR com.appiancorp.ap2.PortalResponse - Error: 404 Message: /suite/tempo/ui/sail-client/embeddedAuth
    Utility-611628551ba0f8087415.cache.js
    15:31:58,110 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (http-/0.0.0.0:8080-1) tempoSvcServlet: ERROR: The serialization policy file '/tempo/BC4C79E860753876770
    57FDAC09AF7D2.gwt.rpc' was not found; did you forget to include it in this deployment?
    15:31:58,134 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (http-/0.0.0.0:8080-1) tempoSvcServlet: WARNING: Failed to get the SerializationPolicy 'BC4C79E860753876
    77057FDAC09AF7D2' for module 'appian172:8080/.../'; a legacy, 1.3.3 compatible, serialization policy will be used. You may experience SerializationExceptions as a result.
    15:32:00,089 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (http-/0.0.0.0:8080-1) Exception while dispatching incoming RPC call: com.google.gwt.user.client.rpc.Ser
    ializationException: Type '[Lcom.appiancorp.suiteapi.type.Datatype;' was not assignable to 'com.google.gwt.user.client.rpc.IsSerializable' and did not have a custom field serializer.For security purpo
    ses, this type will not be serialized.: instance = [Lcom.appiancorp.suiteapi.type.Datatype;@3134b767
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