Scenario: Initially I had a user set up with username, as example, "AB1234&

Chasity Davis over 11 years ago

Scenario: Initially I had a user set up with username, as example, "AB1234". Since it's case-sensitive we deactivated that user and changed it to "ab1234". Now when I log in as "ab1234", the following error appears in the log:

com.appiancorp.suiteapi.content.exceptions.InsufficientNameUniquenessException: Name is insufficiently unique

Any suggestion on how to resolve this since we cannot delete the original user? Having issues uploading a profile picture for the 2nd user and also when logged into Tempo I can see that there are tasks assigned to my user because of the "(2)" however nothing appears when I click on the "Tasks (2)" link....

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0 jordanp over 11 years ago

Hey Eduardo, I'm the system administrator in this scenario. Using the commands you suggested, the username column is now case sensitive, which is great. However, it was not case sensitive when the AB1234 and ab1234 users were created, so there is only one entry in the database for that user (since it saw the second one as a duplicate and did not store it). So how do I let the database know that there should be two users in there? One with uppercase and one with lowercase?
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0 jordanp over 11 years ago

Hey Eduardo, I'm the system administrator in this scenario. Using the commands you suggested, the username column is now case sensitive, which is great. However, it was not case sensitive when the AB1234 and ab1234 users were created, so there is only one entry in the database for that user (since it saw the second one as a duplicate and did not store it). So how do I let the database know that there should be two users in there? One with uppercase and one with lowercase?
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