Scenario: Initially I had a user set up with username, as example, "AB1234&

Scenario: Initially I had a user set up with username, as example, "AB1234". Since it's case-sensitive we deactivated that user and changed it to "ab1234". Now when I log in as "ab1234", the following error appears in the log:

com.appiancorp.suiteapi.content.exceptions.InsufficientNameUniquenessException: Name is insufficiently unique

Any suggestion on how to resolve this since we cannot delete the original user? Having issues uploading a profile picture for the 2nd user and also when logged into Tempo I can see that there are tasks assigned to my user because of the "(2)" however nothing appears when I click on the "Tasks (2)" link....

OriginalPostID-78157

OriginalPostID-78157

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  • Eduardo - The user is actually myself. When DEV was set up my username was created with uppercase and then it was determined it should be lowercase. I have reactivated the "ABC1234" user and logged into Tempo. When I log in as the user that I really have been using "abc1234" I still am having issues uploading my profile picture, however I can how access my tasks from within Tempo. So one thing is working now. :-)
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  • Eduardo - The user is actually myself. When DEV was set up my username was created with uppercase and then it was determined it should be lowercase. I have reactivated the "ABC1234" user and logged into Tempo. When I log in as the user that I really have been using "abc1234" I still am having issues uploading my profile picture, however I can how access my tasks from within Tempo. So one thing is working now. :-)
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