Scenario: Initially I had a user set up with username, as example, "AB1234&

Chasity Davis over 11 years ago

Scenario: Initially I had a user set up with username, as example, "AB1234". Since it's case-sensitive we deactivated that user and changed it to "ab1234". Now when I log in as "ab1234", the following error appears in the log:

com.appiancorp.suiteapi.content.exceptions.InsufficientNameUniquenessException: Name is insufficiently unique

Any suggestion on how to resolve this since we cannot delete the original user? Having issues uploading a profile picture for the 2nd user and also when logged into Tempo I can see that there are tasks assigned to my user because of the "(2)" however nothing appears when I click on the "Tasks (2)" link....

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0 Eduardo Fuentes
Appian Employee
over 11 years ago

Whenever a user uploads a profile picture, it is stored under Default Community > System Knowledge Center > User Pictures and Default Community > System Knowledge Center > User Pictures > Thumbnails. This feature is designed to check that the file names are unique in the Thumbnails directory but is not case sensitive.

What is the user that you actually want to preserve?
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0 Eduardo Fuentes
Appian Employee
over 11 years ago

Whenever a user uploads a profile picture, it is stored under Default Community > System Knowledge Center > User Pictures and Default Community > System Knowledge Center > User Pictures > Thumbnails. This feature is designed to check that the file names are unique in the Thumbnails directory but is not case sensitive.

What is the user that you actually want to preserve?
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Vote Up 0 Vote Down

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