Scenario: Initially I had a user set up with username, as example, "AB1234&

Chasity Davis over 10 years ago

Scenario: Initially I had a user set up with username, as example, "AB1234". Since it's case-sensitive we deactivated that user and changed it to "ab1234". Now when I log in as "ab1234", the following error appears in the log:

com.appiancorp.suiteapi.content.exceptions.InsufficientNameUniquenessException: Name is insufficiently unique

Any suggestion on how to resolve this since we cannot delete the original user? Having issues uploading a profile picture for the 2nd user and also when logged into Tempo I can see that there are tasks assigned to my user because of the "(2)" however nothing appears when I click on the "Tasks (2)" link....

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

The way I solved the remaining erro in my local environment when reproducing the behavior to assist you are:

1. Delete the thumbnails from Default Community > System Knowledge Center > User Pictures > User Thumbnails

ABC1234_30.jpg
ABC1234_45.jpg
ABC1234_60.jpg
ABC1234_90.jpg

abc1234_30.jpg
abc1234_45.jpg
abc1234_60.jpg
abc1234_90.jpg

2. Double check the following files were also gone from Default Community > System Knowledge Center > User Pictures

ABC1234.jpg
abc1234.jpg

3. Logged in as abc1234 at /suite/apps to upload a new profile picture
4. Made sure the new profile picture shows up on /suite/apps "My Profile" (but still fails on Tempo)
5. Restart JBoss
6. Login to Tempo
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

The way I solved the remaining erro in my local environment when reproducing the behavior to assist you are:

1. Delete the thumbnails from Default Community > System Knowledge Center > User Pictures > User Thumbnails

ABC1234_30.jpg
ABC1234_45.jpg
ABC1234_60.jpg
ABC1234_90.jpg

abc1234_30.jpg
abc1234_45.jpg
abc1234_60.jpg
abc1234_90.jpg

2. Double check the following files were also gone from Default Community > System Knowledge Center > User Pictures

ABC1234.jpg
abc1234.jpg

3. Logged in as abc1234 at /suite/apps to upload a new profile picture
4. Made sure the new profile picture shows up on /suite/apps "My Profile" (but still fails on Tempo)
5. Restart JBoss
6. Login to Tempo
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

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