Smart Service Error Handling

Hi Guys,

 

There is any generic way to catch an error returned by a smart service?

For instance, for "Send Email" Smart Service if I encapsulate this node in a sub-process, when an error is returned the exception flow is activated. I want to know if this behavior can be applied in a generic way for other smart services.

 

Best Regards

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  • There are multiple ways to catch error returned by smart services. If you are using cloud instance of Appian then you can go to the system log and find out audit log of a particular day and find out error caused by searching smart service name or by errored occurred timestamp. As mentioned in the earlier comment you can also set up under output tab of smart service. It will store error occurred by your Smart Service in PV. If you are using local instance then you can use your internal JBoss system log to find the error.
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  • There are multiple ways to catch error returned by smart services. If you are using cloud instance of Appian then you can go to the system log and find out audit log of a particular day and find out error caused by searching smart service name or by errored occurred timestamp. As mentioned in the earlier comment you can also set up under output tab of smart service. It will store error occurred by your Smart Service in PV. If you are using local instance then you can use your internal JBoss system log to find the error.
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