Hi All,
While trying to reset the password for the basic user we are getting the alert message as below:
"We recently received a request to reset your password. However, it is not currently possible to reset your password because your credentials are maintained by another system. You should contact your site administrator if you need to reset your password or if you did not expect this email."
When we create the user that time it is working fine however after sometimes it is throwing error during login time as "Username and Password does not matched."
Thanks!!!
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I am getting the same issue , basic user is created in Appian , i reset the password and got the temporary password when i try to login with temporary Password , i am getting the error as The username/password entered is invalid. Usernames and passwords are case sensitive. Can anyone please guide me.