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Does Appian 6 have an out of the box method of processing data submitted in a cu
eugenem
over 11 years ago
Does Appian 6 have an out of the box method of processing data submitted in a custom outlook form? I want to be able to initiate a task that is in the email message using the form data as input....
OriginalPostID-79266
OriginalPostID-79266
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Tim Nguyen
Appian Employee
over 11 years ago
Hi Eugene, I hope I'm understanding this correctly. Are you looking for a way for a task to be initiated when and email is sent to the process? From there the information from the email can be stored in process variables? This documentation might be of some help, but I'm not sure it covers everything.
forum.appian.com/.../Sending_an_Email_Message_to_a_Process
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Sathya Srinivasan
Appian Employee
over 11 years ago
I believe Eugene wants to submit a form and for Appian to consume the contents as if it's an Appian form and Map it into process variables - Is that correct? If so, the email interception mentioned by @tim will be your first step to start a process in Appian via Email. Once you're in Appian, you need a method to unmarshall the content. This can be tricky because you are going to get a block of text and need to parse the content to find the values. If you have a defined structure of the content (i.e. emails generated by system), then you can put a logic around it. Free form emails can be a bit tricky - so my suggestion would be to find out if the code can be formatted so you have a standardized structure and then apply a look-up on top of that to extract your key-value pairs.
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eugenem
over 11 years ago
Sathya, you are correct. I need to know more about the data structure of email forms submitted using Microsoft Oulook. If the information is structured and in plain text, the process would be fairly straight forward.
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