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Hi, I am using "MS word 2007 doc to Template" smart service

Hi,

I am using "MS word 2007 doc to Template" smart service to generate the report. I have large number of ###key### in the template. Everything works fine.

But when I make some changes in the template and upload it again, it removes the most of the mappings done previously. I has to do it again and again each time I update the template.

e.g. Even if I modify the alignment of the text and upload the new version of the document, and when I go back to that node and rescan the template, some of the mappings will be lost. (If I run the process model without rescanning or updating the new template in that node, generated report does not replace the ###key### values.

Please advice....

OriginalPostID-81495

OriginalPostID-81495

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  • Hi Eduardo,

    Thank you for the detail explanation.
    I am following the same steps. And it works perfectly fine for small unformatted templates. But my document has 200+ tokens. When I update the template and follows the same steps you described, some of the mappings gets disappear.

    Even if when I don't add any new token and simply change some formatting in the template, some of the mappings are getting lost.

    And this is not just happing with the single template, I have more than 10 templates and all of them has the same issue.

    Following the same steps doesn't work for me. Is there any alternate way to preserve the mapping?
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  • Hi Eduardo,

    Thank you for the detail explanation.
    I am following the same steps. And it works perfectly fine for small unformatted templates. But my document has 200+ tokens. When I update the template and follows the same steps you described, some of the mappings gets disappear.

    Even if when I don't add any new token and simply change some formatting in the template, some of the mappings are getting lost.

    And this is not just happing with the single template, I have more than 10 templates and all of them has the same issue.

    Following the same steps doesn't work for me. Is there any alternate way to preserve the mapping?
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