Hi, We have been getting unusual situations where the several users h

Hi,

We have been getting unusual situations where the several users have been logged off from the system automatically while leaving the screen unattended. Then on the server we are getting these errors in application-server.log:

2013-10-17 03:06:47,884 [http-0.0.0.0-80-19] ERROR com.appiancorp.kougar.services.KougarServiceInvocationHandler - Error getting credentials for null
java.lang.NullPointerException
2013-10-17 03:06:47,884 [http-0.0.0.0-80-19] ERROR com.appiancorp.ap2.navigation.NewNotificationsCounter - There was an error retrieving the Notifications count.
java.lang.NullPointerException
2013-10-17 03:06:47,885 [WorkManager(2)-20] ERROR com.appiancorp.kougar.services.KougarServiceInvocationHandler - Error getting credentials for null
java.lang.NullPointerException
2013-10-17 03:06:47,886 [WorkManager(2)-20] ERROR com.appiancorp.kougar.services.KougarServiceInvocationHandler - Error getting credentials for null
java.lang.NullPo...

OriginalPostID-85561

OriginalPostID-85561