Migrating documents from Appian to external systems

Question

Hi all, 
 We have a requirement to move documents to a shared drive from Appian where they are picked by another service and uploads them to a document management system. 
 Can I upload a document to an external system without the document being stored into Appian KC? 
 If we have to move the document in Appian, the KC physically points to a drive on the Appian system i.e., accDocs1, accDocs2, accDocs3 to a shared drive? Is this correct? 
 I need a few suggestions here on what is the best approach that can be followed? 
 Appreciate your inputs!!!

aloks0189 · Answer

Hi phanibabuk As per my understanding, you cannot upload a document to an external system without the document being stored into Appian KC. 
 
However we can have some work-around like, Upload the Document into the KC and then upload this document from KC to the external system by the help of process, upon success delete this document from KC else retry for some certain number of times, if at all it's getting failed then Delete the document from KC and send the failure email to the Initiator and terminate the process. 
 
Hope this will help you.

chandu · Answer

Hi Phani, 
User use to upload some documents as part of the Case after completing of the Case, We get all the documents related to that case and make Zip file and Place it in a Shared Folder. We have a Mule service that will Pick these files from that Folder once the File is Pick by that Service and places that in the target File System the Mule service gives us a response back with Successful Completion. We will clean up the Documents that Exists in Appian KC. 
 
Hope This helps.