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User is not able to access a Record in the grid list

Pranavi Bodepudi

Hi Everyone,

User is not able to access any records in the Grid, though he is having Viewer rights on the Record. But when tried with other user login, he/she (who belongs to the same group and same level of security access) is able to access the records. 

The following error message is showing, when trying to Click on the record.

An Error Has Occurred

The record data does not exist, has been deleted, or you do not have sufficient privileges to access it. (APNX-1-4205-006)

 

I have checked all the user privileges and finding no issues related to this error. Please help me in sorting out this.

 

Thanks in Advance!

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  • 0
    Hi Pranavi Bodepudi,

    1) First check the user should have viewer permission access properly to whom you are login
    2) If you have included any Interface which may start process(that is contain process model) so check process model should have viewer permission access.
    3) If you are directly fetching record type then check permission of Viewer for given user of given record type
    4) Check for Data Store also you provided Viewer access permission
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  • 0
    Hi Pranavi Bodepudi,

    1) First check the user should have viewer permission access properly to whom you are login
    2) If you have included any Interface which may start process(that is contain process model) so check process model should have viewer permission access.
    3) If you are directly fetching record type then check permission of Viewer for given user of given record type
    4) Check for Data Store also you provided Viewer access permission
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