Hi, Could any one explain the functioning of mail trigger to invoke t

rahulk828 over 10 years ago

Hi,

Could any one explain the functioning of mail trigger to invoke the process in Appian?
What i have understood is we send mail from let us from our process to the mail server configured to receiving the mails which the same mailserver configured for listening mail. This mail uses 25 port to be send from the process to mailserver from there it will be picked by the mail server client using pop3 or imap. From intiating the process by mail we again send mail to the mail server on predefind userId which is mapped to ProcessUUID. This time instead of mail picked by the client it will be handled by EmailHandler or what ever name defined in the ejb-jar.xml to intiate the process. EmailHandler works as MDB which listen to particular queue.

So my doubt is how the mail send to a particular userId will be picked from the INBOX and put on the queue that will be listen by the EmailHandlerBean. What is the queue name here? Is my understanding correct?

OR

M...

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0 rahulk828 over 10 years ago

...DB is directly listening to the folder name define in the ejb-jar.xml which i think should not be case.
Could anyone provide some information on this. Might be my understanding will be wrong. Please correct me?
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0 vimalkumars
Certified Lead Developer
over 10 years ago

Hi,
In ejb-jar.xml, under message driven element, the username associated with the mailbox which Appian listens to start a process is defined. So Appian will only pick emails from the inbox of this user from the email server. To Configure Appian to poll additional email accounts, add a copy of <message-driven> element in ejb-jar.xml after the original </message-driven> element.
For more information you can refer the following link:
forum.appian.com/.../Mail_Server_Setup.
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