Post Event to Feed : the tag link to the record doesn't appear

Hello,

I'm having trouble with the Post Event to Feed Smart Service. 

I've managed to generate a post with the right message and I can see it appear in the Infos tab of the tempo and in the Infos of my record type. But the problem is the tag with the link to the record does not appear. I've tried checking the security of my record but it doesn't seem to be the problem since all users can access it.

Also I've used this function for the input Record Tag : ={a!toRecordIdentifier(cons!VAG_RECORD,pv!wave_id)}

Does anyone has encountered the same issue ?

Thank you,

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  • There's two common ways to resolve this:

    1) Do you have a title for your record? Check the record type designer and see if you have a title defined. If you don't, it won't display the tag!

    2) Can you check that the ID you provided matches the record ID? This depends on the type of record used:

    • If you use an Entity-Backed record, this ID should match the primary key in the DB
    • If you use a Process-Backed record, this ID is the process ID (pp!id)
    • If you use an Expression-Backed record, this ID is the ID from your CDT

    If you're using the right ID variable, check in the monitoring view in your process to see if the ID is populated in your process.

  • 0
    A Score Level 2
    in reply to Peter Lewis

    Thank you for your answer, i've checked these 2 points : 

    1) Yes I have given a title to my record, I can see it in the views

    2) I've also already checked this and it does't seem to be the problem. To be extra sure I've been trying to write directly in the function the id of my record view : {a!toRecordIdentifier(cons!VAG_RECORD,10)}  but it still doesn't work...

  • 0
    Appian Employee
    in reply to Claire

    Hmm, is it possible you have a default filter on your record type? Even if the record type is available to all users, if you have a filter that excludes this record, you won't be able to see the link for it.

    Another thing to check - can you go the record view for this record ID (10)?

    Also, is the constant referencing the correct record type?

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