I am sending an email which has an edit email option button.
When I am sending without editing the email, it is well formatted as written in my expression rule.
When I am sending the email, after clicking the edit email button, it is getting stored in the PV and the email comes like a whole paragraph
How to deal with it?
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After editing the email body text in the interface, apply the substitute function to replace the char(10) with <br>.
Example substitute(pv!editedEmailBody, char(10),"<br>")
You can apply this function either in the interface level or process level.
Test Run:
substitute( "This is the text from expression. This is the new line from the expression", char(10), "<br>" )
Output:
This is the text from expression.This is the new line from the expression
tq.....