Problem with site

Hello guys!

Our business is working in sites and till yesterday everything was fine. We have 5 tabs there and one of them is "My Cases" and these one is bugged. If you select this one an error occured:

"Expression evaluation error [evaluation ID = ECNGEJPM] in rule 'aa_taskgridloggedinowner' at function a!gridField_19r1 [line 12]: A grid component [label=“”] has an invalid value for “columns”. “columns” must not be empty or null."

I'd add that we havent change anything and this tab just got broken. Moreover when you press that tab a few times it works but it's very problematic.

Hope we can fix this quickly beasue it's production bug

Thank you in advance

David

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  • 0
    Certified Lead Developer

    Sounds like you need to troubleshoot within that interface.  What sort of data is it displaying, and how is it querying?  Is there a chance that it's loading data from a view that's loading so slowly that the query times out and returns no data?  You could also post your interface definition here (please use the Insert -> Code feature to generate a text box to hold code and retain formatting) if it's shareable, in case anyone here can spot any obvious errors or pitfalls.

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  • 0
    Certified Lead Developer

    Sounds like you need to troubleshoot within that interface.  What sort of data is it displaying, and how is it querying?  Is there a chance that it's loading data from a view that's loading so slowly that the query times out and returns no data?  You could also post your interface definition here (please use the Insert -> Code feature to generate a text box to hold code and retain formatting) if it's shareable, in case anyone here can spot any obvious errors or pitfalls.

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