Delaying the running of a rule until variables updated

Hi

I am not sure if this is something that can be done, but here is the scenario.

I have a situation where a user cannot be assigned role A if they have a role B.

There are two related actions from a record dashboard which enables the assignment of these two roles.

If the user is assigned role B via the related action and then is attempted to be assigned role A from the related action it is taking time for the second assignment to realise that the first assignment has taken place.

Is there anyway that I can make the assignment of Role A wait until an elapsed time after the assignment of role B.

Not sure if any of this makes sense.

Help would be appreciated.

Thanks

Irene Best

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  • Hi

    From the above description what I understood that in a record dashboard user have two related actions. One for assigning role A and other is to assign role B. Here system is taking time to complete assignment A and meanwhile user triggers related action for assignment B.
    As a solution we can put both the related action process models in chaining so that it will only return to dashboard after completing all the task of Process, If I understood the problem statement correct.

Reply
  • Hi

    From the above description what I understood that in a record dashboard user have two related actions. One for assigning role A and other is to assign role B. Here system is taking time to complete assignment A and meanwhile user triggers related action for assignment B.
    As a solution we can put both the related action process models in chaining so that it will only return to dashboard after completing all the task of Process, If I understood the problem statement correct.

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