Hi all,
The user is currently getting this error when they try to use one of the dropdown fields on one of our environments, and the logs show this:
ERROR com.appiancorp.core.expr.SaveEncryption - Received a save which does not start with the expected save encryption salt.Any ideas what could be causing this sort of error?
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Have you opened a support case for this issue? I would recommend doing that for this problem.
Thanks Alex, if the issue persists we'll do that.
Did you get to the bottom of this as we've recently started seeing the same message being highlighted in the Health Check reports (although no users have reported any issues)?
Hey Gavin, we didn't look into it any further I'm afraid, the issue occurred on our SIT environment so it hasn't caused any major issues and I haven't looked at it since. Sorry I can't be of more help.