Level 1 Credential Exam - Post Payment link issues

Respected Support,

I paid the required amount for the Level 1 Credential exam on 07/20/2020 and received an email with receipt of payment. I do see in "My Activity" about enrollment.

The problem I have is that, when I try to access the exam online, system asks me to repurchase the exam. Can you please review the issue and update me accordingly.

Email was sent to Academy and support @Appian.com

Quick resolution will be greatly appreciated.

Thanks

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