Is this configurable? What is it currently?
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This link may also be useful: https://community.appian.com/discussions/f/general/10314/max-document-size-for-processing#:~:text=4%20years%20ago-,By%20default%2C%20the%20maximum%20file%20size%20allowed%20for%20upload%20into,properties%20with%20the%20resources
Appian has a ~1GB limit. There are ways to change that limit for on-prem implementations, though it is not recommended.