I have submitted a technical support ticket on a weird problem that we faced tod

Will Teoh over 10 years ago

I have submitted a technical support ticket on a weird problem that we faced today. We have updated the constant with an update value, say from Hello World to How are you. The constant shows that the version has been increased by one after the update. However, when we called the constant from expression rule or from input task, it shows us the value from the previous version - Hello World instead of How are you which is the updated value.

Anyone experiencing this weird problem??? ...

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0 Navajith K over 10 years ago

Hi Willt, could you please try to remap the constant in the expression rule or the input task (select the constant once again in rule or input task). we have faced a similar issue however we were incrementing the constant value using increment constant smart service. remaping the constant in this smartservice has resolved the issue.
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0 Will Teoh over 10 years ago

Hi. I am testing it with a new expression rule. It couldn't work either.
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0 Tim
Certified Lead Developer
over 10 years ago

I have seen this type of issue before on distributed environments. What sort of setup do you have server wise?
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0 Will Teoh over 10 years ago

DEV, QA, and PROD. 3 environments.
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0 Tim
Certified Lead Developer
over 10 years ago

Sorry I meant whether you had your engines with multiple gateways distributed over multiple servers, that is where I had seen this behaviour before.
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0 Annelise Dubrovsky
Appian Employee
over 10 years ago

Have you configured your input task to "Refresh form values..." In the "Other" tab?
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Besides considering the suggestions posted here, have you tried:

1. Saving a neew version of the rule/constant and running a checkpoint?
2. Saving a new version of the rule/constant and restarting both the engines and the app server?
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