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Help needed on Asynchrounous process tasks in Dashboard.We have a parent process
Murali
over 11 years ago
Help needed on Asynchrounous process tasks in Dashboard.We have a parent process(A) call a subprocess (B) which in turn calls a subprocess (C) and lasty an Asynchrounous process (D) is called from C. Dashboard is built to display all tasks in all these processes. However, the Data Management Tab for A,B,C and D have an archival of 180 days after completion of tasks. Process A is running and it is beyond 180 days. Active tasks from A are still displayed on Dashboard. Process B and C completed 180 days ago and the process is no longer active. However, there is an Active task in subprocess D. The tasks from D are displayed in All tasks report but when I drill into dashboard or current tasks for an instance of Process A, it does not display the tasks in D. How do I get an Asynchronous subprocess task on to the dashboard while it's parent process is archived? Much appreciated....
OriginalPostID-98109
OriginalPostID-98109
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Patty Isecke
Appian Employee
over 11 years ago
Process data needed for reporting must be kept unarchived in Appian processes for the full reporting period.
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Patty Isecke
Appian Employee
over 11 years ago
For more information please check out:
forum.appian.com/.../Configure_Data_Management
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Murali
over 11 years ago
Thank you. A little more clarification - Are you saying that even through Asynchronous Process is active, its parent process should also be active. Am I interpreting correctly?
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Patty Isecke
Appian Employee
over 11 years ago
By the time Process A is archived, it does not contain any information about Process D, so you will not see any information on it in the dashboard.
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Murali
over 11 years ago
Thank you.
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