As part of our process we send emails to users and/or groups. We use OOTB Send E

senthilar over 11 years ago

As part of our process we send emails to users and/or groups. We use OOTB Send Email component for this. 1 thing I noticed is, the emails are not displaying To/CC fields. We are not using BCC anywhere, and so I thought the recipients would be displayed in the email. Can someone tell me how I can bring that?...

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0 Sathya Srinivasan
Appian Employee
over 11 years ago

Is this cloud or on premise. I'm assuming it's on premise.. is so, is the email connecting to your internal email gateway? Are there any rules or policies in there ?

Can you try configuring the email to use anything like Gmail to see if the issue continues to persist?
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0 Sathya Srinivasan
Appian Employee
over 11 years ago

Is this cloud or on premise. I'm assuming it's on premise.. is so, is the email connecting to your internal email gateway? Are there any rules or policies in there ?

Can you try configuring the email to use anything like Gmail to see if the issue continues to persist?
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Vote Up 0 Vote Down

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