Appian RPA - Browser initialization failure error

Hi all,

I am getting the following error when I try to execute a robotic process in Appian RPA console:

[ERROR] 2021-06-17 10:27:07 33s (0h) - Exception thrown on agent...
com.novayre.jidoka.client.api.exceptions.JidokaBrowserInitFailureException: Browser initialization failure. Make sure the browser is installed and the driver version is compatible with the browser version.

Can someone please guide me to fix this issue?

Thanks in advance,

Brinda 

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Parents Reply Children
  • 0
    Appian Employee
    in reply to Brinda

    Can you attached more of the logs? Is there a stack trace?

  • 0
    A Score Level 1
    in reply to Danny Verb

    [INFO] 2021-06-29 06:38:13 - - Robot without environment variables
    [INFO] 2021-06-29 06:38:13 - - Waiting for a node
    [INFO] 2021-06-29 06:38:19 - - Node selected was TrainingRPA (60d9a288e4b04039e6f68429#1), permissions: training
    [INFO] 2021-06-29 06:38:19 - - Agent version 7.7.0, revision 21042310
    [INFO] 2021-06-29 06:38:19 - - Memory: free 31.383Mb, reserved 57Mb (7%), limit 786Mb, maximum 786Mb
    [INFO] 2021-06-29 06:38:19 - - Disk: free 357.1Gb (80%), total 442.555Gb
    [INFO] 2021-06-29 06:38:22 - - Processing libraries
    [INFO] 2021-06-29 06:38:22 - - Checking #92 libraries
    [ERROR] 2021-06-29 06:50:00 - - Reason to abort execution was NO_DATA_RECEIVED
    [INFO] 2021-06-29 06:50:00 - - Memory: free 29.18Mb, reserved 57Mb (7%), limit 786Mb, maximum 786Mb
    [INFO] 2021-06-29 06:50:00 - - Disk: free 357.1Gb (80%), total 442.555Gb
    [INFO] 2021-06-29 06:50:00 - - Memory difference: free -2.204Mb, reserved 0b (0%)
    [INFO] 2021-06-29 06:50:00 - - Disk difference: free -348Kb (0%)
    [INFO] 2021-06-29 06:50:00 - -
    ****************************************************************************************************
    Total number of items: #0
    Result #Items
    ----------------------------------------------------------------------------------------------------
    Result Duration #Index Item Key (Detail) [Properties]
    ****************************************************************************************************