Has anyone experience any issues with IE10 and designer view? We recently u

mariod over 10 years ago

Has anyone experience any issues with IE10 and designer view?
We recently upgrade from v6.6.1 to v7.3 and it seems that all users running IE10 cannot load designer correctly.
I’m having them clear cache and history as the fix but just wondering if anyone else experienced issues with IE10.
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0 Myles Weber
Appian Employee
over 10 years ago

2 ideas.
1) Be sure Hotfixes for 7.3 are deployed. It sound similar to issue fixed for AN-51567. See forum.appian.com/.../Hotfixes
2) Check your web/app server settings for whether it is instructing the user's browser to check for updates files. Typically, the Expires header and similar settings. If the infrastructure isn't set to check for updated files, you will see cache issues like this. The only work-around will be for the user to delete their own browser cache. However, adjusting the app/web server settings now will make future software updates avoid this issue.
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0 Myles Weber
Appian Employee
over 10 years ago

2 ideas.
1) Be sure Hotfixes for 7.3 are deployed. It sound similar to issue fixed for AN-51567. See forum.appian.com/.../Hotfixes
2) Check your web/app server settings for whether it is instructing the user's browser to check for updates files. Typically, the Expires header and similar settings. If the infrastructure isn't set to check for updated files, you will see cache issues like this. The only work-around will be for the user to delete their own browser cache. However, adjusting the app/web server settings now will make future software updates avoid this issue.
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Vote Up 0 Vote Down

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