Appian Pricing/ Plan

Question

Hi all, I am still confused in the pricing and plans offered by Appian. From the website, under APPLICATION plan, there's a price per user (Standard, Infrequent, and External Input User). Also, there are plans for PLATFORM and UNLIMITED. I am not quite sure if we will fall under Standard user. 
 In our use case, we are a Service Provider/ Software Developers. You may refer to my use case below: 
 
 As a software developer, we are looking into using Appian as a low-code platform where we can create our software/ applications. 
 These created applications are being sold to our customers with different volume of end-users who will use our software/ application. Example the application is a Human Resource Information System with end-users such as the HR people, all company's employees, and on-boarding external applicants. 
 
 My question right now is that, how's the Pricing in Appian? 
 1. We, as the provider with 20-30 developers, how much should we pay if we subscribe with 20-30 developers who will use Appian? Are we under the Standard User? 
 2. Once we deliver the software/ application to our customers, there is a big volume of processors and end-users, where do these users will fall in the Appian Pricing? Is the price will base on the number of users? 
 3. Is the subscription price for us, as the provider, and our Customers are separately billed? 
 
 Thank you very much..

ericg329 · Accepted Answer

Anything built on the platform will need to run on an Appian instance and all users will have to login through Appian. Every users will need to be licensed. How you license individual users will depend on what your specific setup is and it is best to coordinate with Appian to get the best pricing rather than assuming all users need a full license. 
 You could have a single Appian production instance that your company owns and you license user accounts for use across customers or you could have individual production instances for each customer. There are a lot of factors to determine which approach would be best (e.g. data separation, maintenance activities, platform level enhancements vs customizations for customers, managing infrastructure and costs across customers, etc.). That is something your team will need to consider internally based on your business model. 
 Appian isn't strictly a low-code IDE where you can export a web or mobile application. Appian is both the IDE as well as the runtime environment. You will build your application in a development environment and then you will deploy it to higher level environments. That may be a little confusing as every environment will run your application, but it is important to leverage separate environments for your SDLC, as you would with any other development platform. 
 You can modify various branding configurations in Appian. Some of your users may know you are leveraging Appian as you will likely need to flow down certain terms in your agreements with customers, but the end user experience can be modified to your branding or your customer's branding. 
 
 docs.appian.com/.../ux_site_branding.html

Appian Pricing/ Plan

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