Hi.
I am running into a problem in my current use case. I am using Appian to load new tasks into my Appian application environment every day. These tasks are then automatically assigned to a set of workers/appian users.
Each task has its own set of requirements that must match with the worker's set of skills. This is a classic work assignment problem and I was able to reduce it to a Min Cost Max Flow problem, to which there are many established solutions in the form of an algorithm. There are plenty of code implementations of these algorithms in Python, JavaScript, C, etc etc.
My problem is that I am having a hard time figuring out a way to incorporate these code implementations into Appian.
Does Appian have a way of calling/compiling/running python or JS code?
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have you explored writing a plugin - getting it cloud approved and using it in your implementation?
Not sure why you need code here. Create an expression which checks the requirements for a given task and returns a list of users or groups. In this expression you could use a process report to get the current work load for groups/users.
I see, unfortunately I am not assigning tasks using the Appian task-user feature, For now I just need a way to systematically assign new tasks that come in daily to existing team of users, while matching the set of skills required and making sure a fair distribution.