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Could anyone of you help us to solve this issue or to propose another way to do it?
Thanks in advance.
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Hi Belen, first idea:"https://new environment/suite/doc/###docid###?appian_environment=designer"It looks like you are inserting the same document Id?-> This document ID is perhaps a complelty different document or doesnt even exist. -> documents have platform specific IDs. which means you need to insert the specific documentId of the plattform as well. Are you inserting the right one there?2.idea: does the user have sucerity permission to access the document (folder, application...)?good luck!