An invalid XML character (Unicode: 0x1a) was found

Hi Darko, Looks like some characters are not being recognized while using pdf converter, You will have to find out which characters in your docx are not being recognized and replacing them with supported characters will resolve the issue.

Yes, that's true. I found in the customer name some characters that can't be recognized by PDF converter.
Bad data quality. 
Do you have some advice on how to solve this? Except for manually customer name change directly in DB. Thanks

Yes, that's true. I found in the customer name some characters that can't be recognized by PDF converter.
Bad data quality. 
Do you have some advice on how to solve this? Except for manually customer name change directly in DB. Thanks

Hi Darko

use clean function to clean data before sending it to PDF 

Eg: try running below in a rule. It cleans any characters not considered printable

clean("Hello ╜ world")