Hi all, i'm confused with the receiver of email-alert after comme

eaglez over 11 years ago

Hi all,

i'm confused with the receiver of email-alert after commenting on the tempo.
based on my test, not only the sponsorer, but aslo others will receiver an email in some case,
and not all cases, all users.

i'm wondering what's exact rule of this email-alert?
or are there any reference docs about this?

many thanks.

ps, i know we can do some configuration in custom.properties. but it seems we can only configure sending time.
...

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0 cmtam over 11 years ago

If they are from different cases, please investigate each particular case.
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0 eaglez over 11 years ago

the same process model, different process instances, different tempo events.
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0 cmtam over 11 years ago

I don't have any idea about your issue.
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0 Terri McCormick
Appian Employee
over 11 years ago

A variety of events trigger email notifications. For News notifications, I recommend the News page in the documentation: forum.appian.com/.../News and do a CTRL+F search to find the word email. That should uncover the circumstances that trigger News-related email notifications.

Furthermore, these and other email notifications can be managed by each user. forum.appian.com/.../Notifications scroll down to the Feed Notifications section.
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