Hello, We have following use case in our project.We are on Appian 7.2

achaugule over 11 years ago

Hello,
We have following use case in our project.We are on Appian 7.2
I need to give hyperlink of document in an email notification.Clicking on this link will allow user to download document to his/her local machine.
I am generating link with format "http://ip of machine:8080/suite/doc/docid".
When user clicks on this link following sequence happens
1.User has to enter his/her credentials.
2.If user is authenticated then pop-up comes to either download or save the file.
3.User downloads the file.
4.After completion of download,window which asked user to enter credentials remains open.
5.If user again clicks on sign in, url automaticaly changes to "http://ip of machine:8080/suite/designer"
6.As user is basic user,page with "Forbidden Access" message comes up.

Is anything wrong with link that I am generating to access file.?...

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0 Stefan Helzle
A Score Level 3
over 11 years ago

You should at least use the name of the server as configured in the properties files to build the link. See forum.appian.com/.../Configuring_Apache_Web_Server_with_JBoss
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0 kirant over 11 years ago

We are also running into similar issue. In our application we are using single sign-on to login to Appian environment. So when the App User clicking on the Appian document link then Appian is trying to authenticate the user against designer interface with the credentials and getting 403 error. Is there a way we can force Appian to authenticate the user credentials against Apps interface instead of Designer interface.
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