Unable to login suddenly (not sure why, the user does not seem to be locked).
Click [Forgot Password] sends a reset link, pressing (immediately) the link fails witn "Your Link Has Expired" message.
Weird!
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Administrator would able to check your credential. Is it inactive or even to reset your password.
Nahum said:pressing (immediately) the link fails witn "Your Link Has Expired" message
If you're able to reproduce this with additional accounts, I'd recommend opening a support case as it sounds like a potential bug.
I am an Administrator.
did you found the solution this issue ?
I am facing the similar issue, did yours got sorted?
In my case the user was a member of service accounts, which prevents her from logging in.
Open a support case and send an email to community@appian.com they will resolve your issue