Send-Email process model smart object do not send email to recipient that are not already Appian User

Hello,

I'm trying to send an Email from a process model, but when putting in the "TO" recipient an email address not related to an user registered in my environment, it does not send it.

I do not give any error, just do not send it to such recipient:

as you maybe can see from the screenshot, when monitoring the process there is not any error, but no "ToValidAddresses" is registered.

Instead, if I put my Appian Account email in the "TO" field, this became filled and I can receive the email.

Any idea about this behaviour?

Thanks a lot

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