Hello, I had faced the fallowing error when the user opened the transactions follow-up page in a transactions project: Unexpected token '<', "html><hea" __is not valid JSON
Note that, I gave access to a user outside our Appian servers, and the user faced this error. we didn't use any authentication method for the user login. Did anyone see this error before or knows whats its problem.
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I think we need way more details to understand what might go on.
What does "Note that, I gave access to a user outside our Appian servers, and the user faced this error. we didn't use any authentication method for the user login" mean?
The scenario is as follows: I developed a money transaction system for my organization using appian. Now, we wanted to extend this system to be used by our customers in their offices. so we gave them the site link to access it and open appian from outside the environment. When the customers opened it, they faced the shown error which left us wondering. The project works correctly.
Have you ever saw such a error like this?
I have never seen such an error. And I wonder how your customers would access Appian without login credentials.