Hi,
I'm new to Appian technology, but I arrive from a different BPM.
In Appian for more processes, I need to have an organization chart where there are offices and people that respond from request made by different people,
In my example, people from office 1 respond to requests by office A, but for a specific human task activity is assigned to the first level manager, in our example is the CFO, but if the request is open from Office B the request must go to Office 3 and CTO.
the hierarchy of the company is very large, is there a smart way to create logic or do I need to create groups and subgroups for each office?
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In a typical Appian application, you would define roles in the process, create groups for each, and then assign people to this groups. I would not replicate the org-structure as it changes frequently.
As our logic seems a bit more complex, a decision table might be an option. For even more complex assignments, you would have to implement an expression rule.