Hi everyone,I have a requirement to trigger a process from a notification click sent by pushNotification smart service. Have anyone come across this requirement before or any suggestion on how it can be achieved? Thanks.
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So you want to add a link to the pushed message that allows an interaction with the process? As this can only be a HTTP GET, Appian cannot initiate a process in clicking the link.
Can you elaborate on your use case and add a few more details?
It is not directly possible to trigger a process by clicking on notification as it only supports limited link types which can open a task or view of record types. What you can do is, either provide a link for a empty task with just a button for continuing the process on submit or take him to record view where he can use related actions to trigger the process.
The use case is I want two types of notifications, normal text notifications, and action-backed notifications that trigger some process model on click. So I was looking for a way to make it work without any extra screens and button clicks.
Thanks for the suggestion. I was looking for a way to make it work without any extra button clicks, but it seems it isn't possible that way.
Also, I want to add: Is there any available plugin that can aid in this?
There is no plugin that could help you.
Why not just add the to-be started process to a site page and link the user there. The only issue is, that you cannot pass any data.
But, If you want the user to perform a task, why not just assign that task?
Got it, will try this. Thanks for the quick responses.