Hi am having the below issue on SFTP usage, I am getting the below error"
ERROR com.appiancorp.ps.plugins.filetransfer.sftp.ReceiveFileOverSFTP - com.jcraft.jsch.JSchException: timeout: socket is not establishedfor my FT_Config, I used the below details. cast( 'type!{plugins.ps.appiancorp.com/.../}FT_Config', { serverHostName: "192.168.246.99", serverPort: 22, scsExternalSystemKey: <indicated in SCS>, usePerUserCredentials: false, timeout: 60000, keepAliveTimeout: 60000, activeMode: false } )I tried the connection details on external application (Cyberduck) and was able to access the remotethanks!
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You cannot compare trying to connect from your local machine and connecting from Appian. The firewall or other middle-boxes might make one connection work, while the other fails.
I meant, that the problem seems to be related with a connection issue, one of the options could be because the user has direct connection to the server, while Appian has a Proxy or firewall in the middle.