Dear community,
Asking for help is easy, but only one side of the coin. Giving a great answer is the other, and not that simple.
In our recent podcast episode, we discuss what it means to give great answers, and what it needs to make this a satisfying experience for everyone.
In case you are not happy with the answers you get, or how questions are asked, maybe our conversation gives you some inspiration.
Appian Rocks Podcast Episode 13: How to Get Your Questions Answered
Let's rock the digital transformation, together!
Cheers,
Stefan.
Discussion posts and replies are publicly visible
I asked ChatGPT for a summary:
1. Effective Communication in the Appian Community: - Understanding the importance of clear and concise communication when seeking help or providing support within the Appian community. - Highlighting the challenges faced by both those seeking assistance and those offering support. - Emphasizing the need for detailed context and information to facilitate efficient problem-solving.
2. Strategies for Asking Questions: - Outlining a structured approach to asking questions, including defining goals, detailing attempted solutions, and providing observations or outcomes. - Discussing the significance of preparing questions thoughtfully to expedite the resolution process. - Encouraging individuals to seek assistance early and effectively, fostering a culture of collaboration and knowledge sharing.
3. Mentorship and Skill Development: - Advocating for mentorship and guidance in teaching individuals, particularly juniors, how to ask effective questions. - Recognizing the role of seniors and experienced professionals in imparting problem-solving skills and fostering confidence in seeking assistance. - Highlighting the mutual benefits of effective communication and knowledge exchange in professional development.
Each of these topics addresses key aspects of communication, problem-solving, and skill development within the context of the Appian community. They underscore the importance of clarity, context, and collaboration in facilitating efficient support and fostering a culture of continuous learning and improvement.