Hi We are looking to start a process using the Email Trigger Start Ev

hayleyw over 10 years ago

Hi

We are looking to start a process using the Email Trigger Start Event, but we will need to retrieve specific data from within the body of the email, for example: Address; Date Of Birth......
The email will be a structured template.

Thanks...

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0 JEAN PIERRE over 10 years ago

According to the documentation (forum.appian.com/.../Start_Event_-_Receive_Message.html) you can make use of key-value pairs:

"...With email messages, key-value pairs are treated as custom properties. To obtain the value of a key specified in the message, the name of the key should be included in the definition of a mapping. For example, if [CaseId=222100] is sent as an email message, you can capture CaseId in a receive message event by creating a mapping with the following definition:
'msg!properties'.'CaseId'
..."
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0 JEAN PIERRE over 10 years ago

According to the documentation (forum.appian.com/.../Start_Event_-_Receive_Message.html) you can make use of key-value pairs:

"...With email messages, key-value pairs are treated as custom properties. To obtain the value of a key specified in the message, the name of the key should be included in the definition of a mapping. For example, if [CaseId=222100] is sent as an email message, you can capture CaseId in a receive message event by creating a mapping with the following definition:
'msg!properties'.'CaseId'
..."
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