we have couple of user tasks , we need a history of it to track when the task is assigned to users and accepted by users and reassigned to different persons , how do we track this records ,
Do we have any table that stores this information ? will appian have relations created to individual records to Task table so we can create events ? Please let me know ?
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All task related data is available using process reports. Some events like reassignment are not accessible.
I just wrote a blog post about process reports. Find it here: https://appian.rocks/2024/03/13/searching-for-users-in-process-reports/
Hi, you can create a task report and check the status column to have the traceability you want
thanks Stefan , I understand the process reports can be used for this , It looks to me , I have to create a separate task table and store this assignment information and handle events there ... is there any other way to do it ?
I do not understand what you try to achieve. As I pointed out in my post, as long as you use User Inputs Tasks in Appian, I do not see any point in trying to store data to the database. And that will also not help you in reacting on a reassignment.
But I would really like to understand why you want/need to do all of this. Depending on your actual use case, I am sure we can find a better working solution.
The re-assignment history is accessible via the process history.
The process history is accessible via this plugin:
https://community.appian.com/b/appmarket/posts/process-history
The only other option is to control the reassignment via a custom process and to store that information in a table every time a reassignment occurs.