Hello Appian Community,
I am exploring Appian’s capabilities to implement a Demand Management solution tailored to a Federal agency’s specific requirements. Given Appian's extensive customization options, I am interested in understanding if there is a pre-built Demand Management functionality within the platform, or if such functionality typically requires custom development. Or if such fucntionality is expected in future releases.
Background: Our objective is to establish a system that:
Question: Does Appian offer out-of-the-box Demand Management capabilities that can support these requirements, or would this necessitate building a custom solution utilizing Appian's form, workflow, and API functionalities? Additionally, if customization is needed, are there best practices or similar use cases within the community that could guide our implementation strategy?
Any insights or experiences shared would be greatly appreciated as we aim to enhance our Demand Management processes in alignment with strategic goals and compliance standards.
Thank you in advance for your assistance!
Regards,
Jay
Discussion posts and replies are publicly visible
Hi Jay,
While Appian doesn’t have a specific out-of-the-box Demand Management solution, it excels at custom development, making it an excellent platform for building a tailored system. You can use Appian’s low-code capabilities to create a solution that aligns with your Federal agency’s requirements, including centralizing business needs, aligning IT strategies with business goals, and integrating with project management frameworks like ServiceNow.
To create a customized Demand Management system, you can start by centralizing requirements using a record type to collect new business needs, then develop forms and workflows that align IT requirements with business strategies. Additionally, Appian’s robust API capabilities allow for seamless integration with systems like ServiceNow. While there's no pre-built solution available, you can explore the App Market for components that can accelerate your development process.