Create group smart service is throwing an error which reads:
Problem: An error occurred in executing an Activity Class.
Details: A system error occurred while creating the group.
Recommended Action: Examine the activity class to correct the error and then resume.
What I have tried -
2024-06-11 10:28:24,162 [Appian Work Item - 572737 - WorkID 64 - execution00 - process 311873 - model 277 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.runtime.activities.CreateCustomGroupActivity - SignalException: Received signal InvalidCreatorException from GROUPS.createGroup on groups SignalException: Received signal InvalidCreatorException from GROUPS.createGroup on groups at com.appian.komodo.client.Dispatcher$EngineResponseListener.handleSuccess(Dispatcher.java:148) at com.appian.komodo.client.Dispatcher$EngineResponseListener.operationComplete(Dispatcher.java:132) at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:590) at io.netty.util.concurrent.DefaultPromise.notifyListeners0(DefaultPromise.java:583) at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:559) at io.netty.util.concurrent.DefaultPromise.access$200(DefaultPromise.java:35) at io.netty.util.concurrent.DefaultPromise$1.run(DefaultPromise.java:503) at io.netty.util.concurrent.AbstractEventExecutor.runTask(AbstractEventExecutor.java:173) at io.netty.channel.DefaultEventLoop.run(DefaultEventLoop.java:54) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) at java.lang.Thread.run(Thread.java:750) 2024-06-11 10:28:24,165 [Appian Work Item - 572737 - WorkID 64 - execution00 - process 311873 - model 277 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=8205, classname=com.appiancorp.process.runtime.activities.CreateCustomGroupActivity com.appiancorp.suiteapi.process.framework.ActivityExecutionException: A system error occurred while creating the group. at com.appiancorp.process.runtime.activities.CreateCustomGroupActivity.createException(CreateCustomGroupActivity.java:153) at com.appiancorp.process.runtime.activities.CreateCustomGroupActivity.execute(CreateCustomGroupActivity.java:139) at com.appiancorp.suiteapi.process.framework.AbstractActivity.perform(AbstractActivity.java:104) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:90) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:87) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:24) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor.execute(LegacyActivityExecutor.java:87) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:22) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:143) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:129) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:110) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:241) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750) Caused by: SignalException: Received signal InvalidCreatorException from GROUPS.createGroup on groups at com.appian.komodo.client.Dispatcher$EngineResponseListener.handleSuccess(Dispatcher.java:148) at com.appian.komodo.client.Dispatcher$EngineResponseListener.operationComplete(Dispatcher.java:132) at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:590) at io.netty.util.concurrent.DefaultPromise.notifyListeners0(DefaultPromise.java:583) at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:559) at io.netty.util.concurrent.DefaultPromise.access$200(DefaultPromise.java:35) at io.netty.util.concurrent.DefaultPromise$1.run(DefaultPromise.java:503) at io.netty.util.concurrent.AbstractEventExecutor.runTask(AbstractEventExecutor.java:173) at io.netty.channel.DefaultEventLoop.run(DefaultEventLoop.java:54) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) ... 1 more
Discussion posts and replies are publicly visible
Check the security again - you're getting an 'InvalidCreatorException'...are you sure that the Assignment for this node is to an account that has the necessary permissions?
Yes, I have sys admin access. The assignment of this node is correct. I do have necessary permissions.I have also tried to deploy the PM from the environment in which it was working. Its throwing the same error.
I agree with what Yogi said. Also make sure that the PM is deployed with a system account, not a user account. Otherwise when the user account is deactivated the process model will stop working.