Let me explain my situation:
I have a workflow where certain actions are performed. When a user, let's say XYZ, initiates the process, they are initially assigned as the assignee. However, I need to be able to change this assignee. To handle this, I've created a separate workflow where I only capture the latest active tasks. From this list, I select the task for which I want to change the assignee.
Once I reassign the task to a new user, let's call them ABC, I need all subsequent tasks initiated by input to go to this new assignee.
To clarify, after initiating the process, I continue working with the same input task when I am the assignee. However, after reassigning the task through a different process, I need to capture the latest assignee for that process, even new assignee's information is already saved in the database.
Please let me know if you need more information or if you have any suggestions.
Discussion posts and replies are publicly visible
When a user completes a task, tp!owner reflects that user. Just store that somewhere and assign follow-up tasks to that user.
After initiating the process, I assigned the task to myself. Subsequently, I selected the task from the list and assigned it to a different person. To address this issue, I introduced a subprocess in the reassignment process model.
Currently, the process works, but it results in two separate processes for the same task:
I aim to integrate these into a single process instead of handling them separately. Is there an alternative approach we can explore to accomplish this? I hope this clarifies my intention. i need to assign new person with current process
Do you have a specific reason to NOT use the built-in reassignment functionality?
Like we can reassign the process for super user and product owner we have these actions after click on these we have the list of all active tasked ,accordingly we are reassigning it
Basically its requiremnent given by PO. So we are seperately assiging the process itself
How do you do that reassignment? Cancel the process and start a new one? Why not just reassign that task using a smart service?
Thanks Stefan Helzle , I did that but differently , thanks again for you comments always
Hey Stefan Helzle ,
I've utilized the reassignment smart service, which sends tasks to the user's email, but they're not appearing in the task list. Could you please provide more information on this?
Will the task appear in the new assignee's task list for further action? Currently, I only receive an email about the task reassignment.
Depending on how you implemented that task list. Can you share some details?
Okay Stefan Helzle ,So , these are the tasks that is coming from while i initiate the process after that i reassign the same task to another person then that person is able to get the email notification but not the tasks. Let me show you the process and report itselft earlier this process is assigned to me and now it is assigned to another one
What kind of report is this. Do you apply any kind of filtering?
Yes, These are the tasks report that is used to get the latest active tasks right now . I am not filtering anything apart from active